Have a question, feature idea, or need a hand? Our humans reply fast—most messages get an answer within one business day.
Support Hours
Mon–Fri, 8:00–17:00 SAST
Weekend requests still get triaged by an on-call human.
Instant Self Help
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Parents
Guidance on safety settings, bedtime flows, and account access.
Educators
Classroom rollouts, shared libraries, and organization billing.
Product Ideas
Tell us what to build next—we prioritize community requests.